Terms of Service

1. Acceptance of Terms

By accessing our website or using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services Overview

youownme provides productized technology services including:

• Streaming Services: OBS setup, brand design, monetization setup
• Web Development: Landing pages, app prototypes, AI integrations
• Consulting: Technical audits and recommendations

All services are provided with fixed scope, fixed pricing, and defined deliverables as outlined in individual service descriptions.

3. Service Process

3.1 Project Workflow

1. Audit: Free 15-minute consultation to understand requirements
2. Fixed Price Quote: Clear scope, timeline, and deliverables provided
3. Live Build: Work performed with real-time updates and client involvement
4. Handover: Complete delivery with documentation and training
5. Support: 7-day post-delivery support included

3.2 Client Responsibilities

Clients are responsible for:

• Providing accurate project requirements
• Timely feedback during the build process
• Access to necessary accounts and platforms
• Payment according to agreed terms

4. Payment Terms

4.1 Pricing Structure

• All prices are fixed and quoted in USD
• Payment terms: 50% upfront, 50% on delivery
• No hidden fees or additional charges

4.2 Payment Processing

Payments are processed through secure third-party providers. Late payments may result in project delays or suspension of services.

5. Deliverables and Ownership

5.1 What You Receive

• Complete source code and files
• Documentation and setup guides
• Handover training session
• 7-day post-delivery support

5.2 Intellectual Property

Upon full payment, clients receive full ownership of delivered work products. youownme retains the right to use project learnings for improving services and may showcase work in portfolios (with client permission).

6. Money-Back Guarantee

We offer a satisfaction guarantee: "Money-back if you're not smiling by the end of our live session." If you're not satisfied at the end of our live handover session, we will provide a full refund. See our Refund Policy for complete details.

7. Limitations and Disclaimers

7.1 Service Limitations

• Services are provided "as is" without warranties beyond our guarantee
• We cannot guarantee specific performance metrics or results
• Third-party integrations depend on external service availability

7.2 Liability Limitations

Our liability is limited to the amount paid for services. We are not liable for indirect, consequential, or incidental damages.

8. Cancellation and Termination

8.1 Client Cancellation

Clients may cancel projects before work begins for a full refund. Once work has started, cancellation terms depend on project progress and are subject to our Refund Policy.

8.2 Service Termination

We reserve the right to terminate services for breach of terms, non-payment, or abusive behavior.

9. Privacy and Confidentiality

We respect your privacy and maintain confidentiality of project information. See our Privacy Policy for details on data handling.

10. Communication and Support

• Primary communication via email
• Response time: Within 24 hours during business days
• Live sessions scheduled by mutual agreement
• 7-day post-delivery support included with all services

11. Modifications to Terms

We may update these Terms of Service periodically. Material changes will be communicated via email or website notification. Continued use of services constitutes acceptance of updated terms.

12. Governing Law

These terms are governed by applicable local laws. Disputes will be resolved through good faith negotiation or binding arbitration.

13. Contact Information

For questions about these Terms of Service, please contact us:

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.